The Glazing Solution for Australian Property Professionals
In the world of property management, glass issues are more than just a maintenance concern – they are a direct risk to safety, compliance, and operational continuity. Whether it is a shattered shopfront, a cracked balustrade, or an urgent safety hazard in a high-traffic facility, delays in response can lead to business disruption, liability exposure, and reputational damage. For commercial landlords, facilities managers, commercial property managers, strata professionals, and government asset operators, a fast and reliable glazing partner is not just helpful, it is essential.
O’Brien Glass has long been regarded as one of Australia’s most trusted names in glazing for delivering responsive, professional and fully compliant glass solutions for businesses of every size, in every sector. With over a century of experience, a nationwide network and 24/7 support, O’Brien Glass has become the go-to partner for emergency repairs, commercial fit-outs, safety upgrades and custom glazing projects – all backed by rigorous safety standards and end-to-end project management.
The demands on today’s property professionals have never been higher. Tenants expect seamless service, businesses expect uninterrupted operations and regulators demand strict compliance with glazing codes and safety standards, in line with Australian Standards and the Building Code of Australia. O’Brien Glass not only understands these pressures, it has built its commercial service model around helping businesses meet them, with minimal downtime and maximum assurance.
Beyond rapid response times, O’Brien Glass adds value through a deep commitment to quality assurance and regulatory compliance. All work is carried out by trade-qualified glaziers and completed to Australian Standards – with documentation including installation photos, material certifications, safety audits and insurancecompatible reports. This documentation is not only valuable for internal record-keeping but is often essential during compliance inspections, audits or claims processes. As a member of AGGA, O’Brien Glass aligns its work with recognised industry standards across glass selection, installation practices, quality benchmarks, and structural design requirements – helping clients manage compliance and reduce potential risks.
With such a strong emphasis on compliance, O’Brien Glass has become a trusted partner for some of Australia’s most regulated industries, including government facilities, schools, aged care providers and major retail brands. In each case, clients benefit not just from responsive service, but from a partner who understands their risk landscape and aligns its operations accordingly. For clients managing large property portfolios or multiple sites they can manage your existing portal requirements to ensure your individual compliance needs are met.
O’Brien Glass also works closely with clients on proactive maintenance, refurbishments and planned glazing upgrades. With advanced estimating software and the ability to manage end-to-end project delivery, the company helps commercial clients reduce costs, simplify procurement and avoid unplanned disruptions. This end-to-end service offering; from urgent repairs to refurbishments ensures businesses have a single trusted partner for all their glazing needs.
Products and solutions are tailored to each sector, with offerings including emergency glass replacement, new windows and doors, shopfronts and facades, partitions and balustrades, decorative glass, anti-intruder doors, security glazing, acoustic and solar control films, and compliance audits. Whether the project requires design-led aesthetics, enhanced security, or thermal performance, O’Brien Glass sources and installs premium materials that meet both performance and legislative standards.
One of the key advantages for business clients is access to flexible account management, including tailored service agreements and 30-day payment terms. This makes it easier for facilities teams, strata managers and commercial landlords to manage multiple jobs without excessive administrative overheads. And with a local Customer Solutions Centre that operates around the clock, clients always have a direct point of contact – even in emergency situations or after-hours incidents.
What sets O’Brien Glass apart in the eyes of commercial clients is not just speed or scale, it’s consistency. The same high standards apply whether the job is a one-off replacement or a multi-site rollout. Every glazing project is backed with a lifetime guarantee on their workmanship for the life of the building, with clear escalation processes and dedicated account management to resolve issues quickly and efficiently.
For property professionals, the level of service from O’Brien Glass delivers real value: fewer call-backs, reduced risk exposure, simplified compliance, and confidence that the job will be done right. Whether you’re managing a national retail footprint, a high-rise strata portfolio, or a private or public-sector asset, O’Brien Glass makes glass management hassle-free – delivering compliance, and peace of mind in one.
When safety and compliance matter, and downtime isn’t an option, O’Brien Glass is the partner you can trust. Visit: obrien.com.au or call 13 16 16.
