The Strata Hub’s latest updates now deliver a range of enhancements to the application for people who live, own, or work in strata schemes in NSW.
Read on to explore the updates and how they can benefit you whether you live, own or work in strata schemes in NSW.
Access to more information in Strata search
Using the updated Strata search, you will now also be able to:
- Identify a strata manager for a scheme and their licence number
- See lot usage information. For example, a scheme that has 8 lots could show that 4 are residential and 4 are commercial.
This extended information delivers further progress in making strata information easier to access for people who buy, live in or own strata property or work with strata communities.
Centralised resource library
Access a growing library of documents to assist in managing strata schemes. The library will expand over time and be accessible to any registered user of the Strata Hub.
Easily transfer information to a new strata manager
Smoothly transition access to a strata scheme’s reported information in the Strata Hub to a new strata manager using the new strata manager transfer. The process can be started by either of the strata managers involved or an owners corporation representative.
Improved reporting efficiency with a software update for strata managers
Improve reporting efficiency with a software update to benefit strata managers who report using software integration. The update will allow you to retrieve reported Strata Hub data into your strata management agency’s system, giving you visibility of previously reported information. By boosting your strata manager’s reporting efficiency, you may be able to reduce fees charged to the scheme for your reporting service.
Local council access to Strata Hub for delivery of critical services
Councils will be able to access Strata Hub data to support critical delivery of services and communication to strata schemes.
In addition to publicly available information, Councils will be able to access the following for their local government area:
- annual fire safety statement information
- details for a scheme’s strata manager, secretary and emergency contact.
A program to engage Councils and support their uptake of the software integration option is underway. As a result of the software integration, certain council officers only will have access to the Strata Hub data, based on an agreement that includes terms of use. This will be available to those Councils who opt in to use the software integration solution.
Learn more about who can see what information on the Strata Hub on our security and privacy page.
How can strata managers prepare for the changes?
Strata managers should familiarise themselves with the new features and updates to the Strata Hub so they understand the changes to functionality to perform key processes.
Use your agency’s corporation licence
It is important to use your agency’s corporation licence (if you have one) to report schemes in the Strata Hub. This provides greater flexibility with updating the strata manager’s details when there is a change of strata manager within your agency. You can then simply edit the name and contact details of the strata manager. The strata manager transfer is not needed in this situation.
